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2Ranking · Personalization

Product Recommendations

Which products should this customer see?

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A real-world example

Which products should this customer see?

E-commerce retailers show the same trending products to every visitor, missing $50-100 per session in personalization uplift. Amazon attributes 35% of revenue to its recommendation engine (McKinsey). Most mid-market retailers lack the engineering resources to build similar systems. Collaborative filtering misses new customers (cold start), content-based filtering ignores purchase context (time of day, season, browsing path), and both fail to capture the rich relational structure between products, categories, brands, and customer segments.

How KumoRFM solves this

Relational intelligence built for retail and e-commerce data

Kumo builds a relational graph connecting customers, products, orders, browsing sessions, reviews, and inventory data. The model learns that Customer CU-3012 who recently bought a DSLR camera, then browsed memory cards and camera bags, and has a purchase history skewing toward premium brands, should see a recommended set of compatible accessories ranked by purchase probability. The graph captures that customers who buy this camera model also purchase a specific lens 68% of the time within 30 days.

From data to predictions

See the full pipeline in action

Connect your tables, write a PQL query, and get predictions with built-in explainability — all in minutes, not months.

1

Your data

The relational tables Kumo learns from

CUSTOMERS

customer_idsegmentlifetime_ordersavg_order_valuejoined_date
CU-3012Premium24$1422022-06-15
CU-3045Standard8$672023-11-20
CU-3078New1$382025-09-10

ORDERS

order_idcustomer_idtotalitems_counttimestamp
ORD-8801CU-3012$849.9912025-09-05
ORD-8802CU-3012$34.9912025-09-12
ORD-8803CU-3045$89.5032025-09-14

PRODUCTS

product_idnamecategorypricebrand
P-5001Canon EOS R6 Mark IICameras$2,499Canon
P-5002SanDisk 128GB SD CardAccessories$24.99SanDisk
P-5003Canon RF 50mm f/1.8 LensLenses$199.99Canon

BROWSING_SESSIONS

customer_idproduct_idactionduration_sectimestamp
CU-3012P-5002view452025-09-14 10:22
CU-3012P-5003view1202025-09-14 10:25
CU-3012P-5003add_to_wishlist52025-09-14 10:27
2

Write your PQL query

Describe what to predict in 2–3 lines — Kumo handles the rest

PQL
PREDICT BOOL(ORDERS.PRODUCT_ID, 0, 14, days)
FOR EACH CUSTOMERS.CUSTOMER_ID, PRODUCTS.PRODUCT_ID
RANK TOP 5
3

Prediction output

Every entity gets a score, updated continuously

CUSTOMER_IDPRODUCT_IDPRODUCT_NAMEPURCHASE_PROBRANK
CU-3012P-5003Canon RF 50mm f/1.8 Lens0.821
CU-3012P-5002SanDisk 128GB SD Card0.742
CU-3012P-5008Peak Design Camera Bag0.613
4

Understand why

Every prediction includes feature attributions — no black boxes

Customer CU-3012 (Premium segment)

Predicted: Canon RF 50mm Lens: 82% purchase probability

Top contributing features

Compatible camera purchased recently

Canon EOS R6

32% attribution

Browsing session with wishlist add

120s + saved

26% attribution

Co-purchase pattern (68% of similar buyers)

High affinity

20% attribution

Premium brand preference

85% premium

13% attribution

Purchase recency pattern

Buys within 14d

9% attribution

Feature attributions are computed automatically for every prediction. No separate tooling required. Learn more about Kumo explainability

Bottom line: Increase average order value by 15-25% and conversion rate by 2-4x through personalized recommendations, generating $20-50M in incremental annual revenue for a mid-size e-commerce retailer.

Topics covered

product recommendation AIe-commerce personalizationrecommendation enginecollaborative filtering graphgraph neural network recommendationsKumoRFMrelational deep learning retailpersonalized shopping experienceproduct discovery AIretail recommendation system

One Platform. One Model. Predict Instantly.

KumoRFM

Relational Foundation Model

Turn structured relational data into predictions in seconds. KumoRFM delivers zero-shot predictions that rival months of traditional data science. No training, feature engineering, or infrastructure required. Just connect your data and start predicting.

For critical use cases, fine-tune KumoRFM on your data using the Kumo platform and Data Science Agent for 30%+ higher accuracy than traditional models.

Book a demo and get a free trial of the full platform: data science agent, fine-tune capabilities, and forward-deployed engineer support.