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4Regression · Loss Estimation

Claims Severity Prediction

What will the total cost of this claim be?

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A real-world example

What will the total cost of this claim be?

Insurers set initial reserves based on adjuster experience and lookup tables, leading to 30-40% inaccuracy at First Notice of Loss (FNOL). Under-reserving creates balance-sheet surprises and regulatory issues. Over-reserving ties up $20-50B in unnecessary capital across the industry (AM Best). Adjusters spend 3-5 hours per claim on initial assessment, with complex claims taking 2-3 weeks to evaluate. A top-20 insurer processing 500K claims per year could save $200-400M annually in reserve accuracy improvements and $50-100M in faster claims handling.

How KumoRFM solves this

Relational intelligence built for insurance data

Kumo connects FNOL details, policy coverage, claimant history, provider networks, geographic risk factors, and historical claim outcomes into a relational graph. At the moment a claim is filed, the model predicts that Claim CLM-9210 (Property Fire) will cost $52,400 based on the property's construction type, local contractor rates, the severity of recent fires in the area, and the claimant's coverage limits. The prediction updates as new information arrives (adjuster photos, repair estimates, medical reports), converging to within 10-15% of final cost within 48 hours.

From data to predictions

See the full pipeline in action

Connect your tables, write a PQL query, and get predictions with built-in explainability — all in minutes, not months.

1

Your data

The relational tables Kumo learns from

CLAIMS

claim_idpolicy_idperilinitial_estimatefnol_datedescription
CLM-9210POL-4425Fire$45,0002025-09-10Kitchen fire, partial structure damage
CLM-9215POL-4432Auto BI$25,0002025-09-12Rear-end collision, neck injury
CLM-9220POL-4440Water$12,0002025-09-14Pipe burst, basement flooding

POLICY_DETAILS

policy_idcoverage_limitdeductibleproperty_valueendorsements
POL-4425$500,000$2,500$510,000Replacement Cost
POL-4432$100,000/$300,000$500N/AUM/UIM
POL-4440$350,000$1,000$380,000Water Backup

HISTORICAL_CLAIMS

perilregionavg_final_costmedian_duration_dayslitigation_rate
FireWest$58,200458%
Auto BINortheast$32,40012022%
WaterMidwest$14,800213%

PROVIDER_COSTS

regionprovider_typeavg_rateavailabilityquality_score
WestGeneral Contractor$185/hrLow (backlog)4.2/5
NortheastChiropractor$120/visitHigh3.8/5
MidwestPlumber$95/hrMedium4.0/5
2

Write your PQL query

Describe what to predict in 2–3 lines — Kumo handles the rest

PQL
PREDICT SUM(CLAIMS.FINAL_PAID, 0, 0, days)
FOR EACH CLAIMS.CLAIM_ID
WHERE CLAIMS.STATUS = 'open'
3

Prediction output

Every entity gets a score, updated continuously

CLAIM_IDPERILINITIAL_ESTKUMO_PREDICTEDCONFIDENCETRIAGE_TIER
CLM-9210Fire$45,000$52,400HighSenior Adjuster
CLM-9215Auto BI$25,000$38,700MediumLitigation Watch
CLM-9220Water$12,000$11,200HighFast-Track
4

Understand why

Every prediction includes feature attributions — no black boxes

Claim CLM-9215 (Auto BI, rear-end collision)

Predicted: $38,700 predicted total cost (vs $25K initial estimate)

Top contributing features

Injury type and litigation rate

Neck, 22% lit. rate

28% attribution

Regional medical cost trends

+12% YoY NE

24% attribution

Claimant attorney involvement signal

Likely

21% attribution

Similar claim outcome distribution

$32.4K median

16% attribution

Policy coverage limits

$100K/$300K

11% attribution

Feature attributions are computed automatically for every prediction. No separate tooling required. Learn more about Kumo explainability

Bottom line: Improve reserve accuracy by 30-40% at FNOL and triage claims 60% faster, saving $200-400M annually in capital efficiency and claims handling costs for a top-20 insurer.

Topics covered

claims severity predictioninsurance loss estimation AIFNOL triage automationclaim cost predictiongraph neural network claimsKumoRFMrelational deep learning insurancereserve setting AIclaims triage optimizationloss reserve prediction

One Platform. One Model. Predict Instantly.

KumoRFM

Relational Foundation Model

Turn structured relational data into predictions in seconds. KumoRFM delivers zero-shot predictions that rival months of traditional data science. No training, feature engineering, or infrastructure required. Just connect your data and start predicting.

For critical use cases, fine-tune KumoRFM on your data using the Kumo platform and Data Science Agent for 30%+ higher accuracy than traditional models.

Book a demo and get a free trial of the full platform: data science agent, fine-tune capabilities, and forward-deployed engineer support.