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1Binary Classification · Player Churn

Player Churn Prediction

Which players will stop playing within 7 days?

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A real-world example

Which players will stop playing within 7 days?

Mobile games lose 75% of players within the first 3 days. Acquiring each player costs $2-$8 via paid UA, and a game with 5M MAU losing 20% of monetizing players monthly leaves $18M in annual revenue on the table. Generic retention campaigns treat every player the same, wasting live-ops resources on players who were never going to stay while missing the ones teetering on the edge.

How KumoRFM solves this

Graph-learned player intelligence across your entire game ecosystem

Kumo connects players, sessions, purchases, achievements, and social connections into a single relational graph. It learns that players whose guild members have gone inactive, who have hit a specific level-difficulty wall, and whose session lengths have dropped 40% over 3 days are 6x more likely to churn. The social graph signal is critical: when a player's friends leave, that player follows within days. Traditional cohort models miss these network effects entirely.

From data to predictions

See the full pipeline in action

Connect your tables, write a PQL query, and get predictions with built-in explainability — all in minutes, not months.

1

Your data

The relational tables Kumo learns from

PLAYERS

player_idinstall_dateplatformcountrylevel
PLR0012025-01-05iOSUS42
PLR0022025-02-18AndroidJP15
PLR0032025-01-22iOSUS67

SESSIONS

session_idplayer_idstart_timeduration_minlevels_played
S001PLR0012025-03-01 18:30453
S002PLR0022025-03-02 09:1581
S003PLR0032025-03-01 21:00625

PURCHASES

purchase_idplayer_iditemamount_usdtimestamp
PUR01PLR001Gem Pack 5004.992025-02-20
PUR02PLR003Battle Pass9.992025-02-15

ACHIEVEMENTS

achievement_idplayer_idnameunlocked_date
ACH01PLR001Boss Slayer III2025-02-28
ACH02PLR003Guild Leader2025-02-10

SOCIAL_CONNECTIONS

connection_idplayer_idfriend_idtype
SC01PLR001PLR003Guild
SC02PLR002PLR001Friend
2

Write your PQL query

Describe what to predict in 2–3 lines — Kumo handles the rest

PQL
PREDICT COUNT(SESSIONS.*, 0, 7, days) = 0
FOR EACH PLAYERS.PLAYER_ID
WHERE COUNT(SESSIONS.*, -7, 0, days) > 0
3

Prediction output

Every entity gets a score, updated continuously

PLAYER_IDPLATFORMLEVELCHURN_7D_PROB
PLR001iOS420.14
PLR002Android150.83
PLR003iOS670.06
4

Understand why

Every prediction includes feature attributions — no black boxes

Player PLR002 -- Android, Level 15, Japan

Predicted: 83% churn probability within 7 days

Top contributing features

Session duration trend (7d)

-72% decline

31% attribution

Level progression stall

Stuck at L15 for 5d

24% attribution

Friend activity (active friends)

0 of 3 active

19% attribution

Days since last purchase

Never purchased

14% attribution

Tutorial completion rate

60%

12% attribution

Feature attributions are computed automatically for every prediction. No separate tooling required. Learn more about Kumo explainability

Bottom line: A mobile game with 5M MAU that retains just 10% more of its at-risk monetizing players saves $18M annually. Kumo captures friend-graph churn contagion and progression-wall patterns that cohort analytics miss, letting live-ops target the players who can still be saved.

Topics covered

player churn predictiongaming churn AImobile game retentionplayer retention modelgame analytics MLgraph neural network gamingKumoRFM player churnlive ops optimizationDAU retention prediction

One Platform. One Model. Predict Instantly.

KumoRFM

Relational Foundation Model

Turn structured relational data into predictions in seconds. KumoRFM delivers zero-shot predictions that rival months of traditional data science. No training, feature engineering, or infrastructure required. Just connect your data and start predicting.

For critical use cases, fine-tune KumoRFM on your data using the Kumo platform and Data Science Agent for 30%+ higher accuracy than traditional models.

Book a demo and get a free trial of the full platform: data science agent, fine-tune capabilities, and forward-deployed engineer support.